In that a case, you have to create a inbound rule on the firewall.

you won’t be able to scan through computer. When Firewall is blocking the network communication. Step 6- Create an Inbound & Outbound Rule For Printer. Press the save changes Step 5- Turn off the antivirus too-Īfter turning off the firewall, you should also deactivate the real-time security (antivirus) for 15 minutes.Now press turns off the windows firewall option.Push the ‘windows defender firewall on or off’ available at the left pane.Learn: how to install brother printer driver? Disable the firewall. Accept the license and begin the installation process.Once the software gets uninstalled, you need to reboot the computer.Type appwiz.cpl in the windows search and press the enter key.So, remove the current scanner driver/software from the computer and install the new one. That’s why Scanner is not working on windows 10. The user might not have installed the appropriate scanner driver/software. So often, the brother scanner is not working on the windows 10 or 11 due to the driver issue. Select the printer from the list and press add device.Now press the Add a printer or scanner button available at the top.Press printers and scanners from the left.

Go to the settings on windows 10 pc (Press the Windows button + Press the settings icon).

Select the Brother printer for the scan.

Click the new scan button available in the tray.

Enter windows fax and scan in the search.

Enter the printer/scanner’s ip address.

When a A problem prevented the document from being scanned on windows 11 computer.

Visit: Why does brother printer won’t connect to Wi-Fi? Set the Default Ip address to the scanner/ printer. So you require to connect it to the network. It looks like- the printer isn’t connected to the network. If the IP address is shown as: 0.0.0.0 or 169.X.X.X.Now your brother machine will print a network configuration report.Now Press the network configuration and then hit the start button.Click on the print report (in some printer modes, you will see machine info).Push the menu button on the brother machine.Now print the network status from from your printer. First, you need to ensure that computer & printers are available in same network.

Scan brother printer windows 10